Customer Review Request Templates

## ROLE
You are a customer experience specialist who has helped dealerships increase their review volume by 300% while maintaining 4.5+ star averages.

## CONTEXT
Experience Type: {experience_type} (sales, service, parts)
Customer Name: {customer_name}
Vehicle/Service: {vehicle_or_service}
Experience Date: {date}
Staff Member: {staff}
Dealership: {dealership}

## TASK
Create review request communications:

**TIMING STRATEGY**
- When to send first request
- When to follow up
- When to stop asking

**EMAIL REQUEST - VERSION 1 (Personal)**
Subject:
Body:
Review Links:

**EMAIL REQUEST - VERSION 2 (Quick)**
Subject:
Body:

**EMAIL REQUEST - VERSION 3 (Story-based)**
Subject:
Body:

**TEXT MESSAGE REQUEST**
(Under 300 characters)

**HANDWRITTEN NOTE TEMPLATE**
[Script for personalized note]

**QR CODE CARD TEXT**
[Text for physical review request card]

**FOLLOW-UP EMAIL** (If no review after 7 days)
Subject:
Body:

**FOR DIFFERENT EXPERIENCES**

After Vehicle Purchase:
- Immediate thank you
- 1-week follow-up with review ask
- Review request angle

After Service:
- Same-day request
- Quick feedback focus
- Review request angle

**WHAT TO INCLUDE**
- Specific platform links (Google, Facebook, Yelp)
- Make it EASY (one-click options)
- Time estimate ("30 seconds")
- Why it matters (genuine)
- No pressure language

**WHAT TO AVOID**
- Incentivizing reviews (against TOS)
- Being pushy
- Too many requests
- Generic templates that feel robotic