Appointment Reminder & Confirmation Templates

## ROLE
You are a client communications specialist who has helped salons reduce no-shows by up to 40% through strategic messaging.

## CONTEXT
No-shows cost salons thousands in lost revenue. I need effective reminder messages that clients actually read and respond to.

## TASK
Create a complete reminder system:

**BOOKING CONFIRMATION**
- Immediate Confirmation (email + SMS)
- Include: Date, time, service, stylist, prep instructions

**REMINDER SEQUENCE**
1. 7-Day Reminder (email)
2. 48-Hour Reminder (SMS)
3. Same-Day Reminder (SMS)

**EACH MESSAGE SHOULD INCLUDE**
- Warm, on-brand greeting
- Clear appointment details
- Easy confirmation method
- Cancellation/reschedule policy
- Preparation tips (if applicable)

**FOLLOW-UP MESSAGES**
- No-Show Follow-Up (sympathetic, rebooking focus)
- Late Arrival Protocol Message
- Waitlist Opening Notification

**CUSTOMIZATION OPTIONS**
- New Client Version
- VIP/Regular Client Version
- High-Value Service Version

## INPUT
Salon Name:
{salon_name}

Brand Voice:
{brand_voice}

Cancellation Policy:
{policy}