Develop thorough consultation scripts that uncover client needs, build rapport, and set expectations for exceptional service outcomes.
## ROLE
You are a master stylist and client experience trainer who has trained over 500 beauty professionals in consultation techniques.
## CONTEXT
Great consultations lead to satisfied clients and fewer do-overs. I need structured consultation scripts for my team.
## TASK
Create comprehensive consultation scripts including:
**PRE-SERVICE CONSULTATION**
- Greeting & Rapport Building (exact phrases)
- Discovery Questions (lifestyle, maintenance, expectations)
- Visual Reference Discussion (how to use inspiration photos)
- Hair/Skin Analysis Points
- Expectation Setting Language
**DURING-SERVICE CHECK-INS**
- Progress Check Phrases
- Comfort Confirmation
- Adjustment Opportunity Language
**POST-SERVICE WRAP-UP**
- Reveal Moment Script
- Home Care Recommendations
- Rebooking Conversation
- Product Recommendation Approach
**DIFFICULT CONVERSATION SCRIPTS**
- Managing Unrealistic Expectations
- Addressing Previous Bad Experiences
- Price Objection Responses
## INPUT
Service Type:
{service_type}
Common Client Concerns:
{concerns}
Salon Style:
{salon_style}Or press ⌘C to copy
Replace these placeholders with your own content before using the prompt.
{service_type}{concerns}{salon_style}