Diagnose whether a struggling senior leader can be turned around, then build a fair, documented performance plan with clear expectations, support, milestones, and a decision point.
## CONTEXT One of the hardest judgment calls a leader makes is what to do about a senior person who is struggling, especially one who was once strong, is well-liked, or holds significant institutional knowledge. The temptation is to avoid it: to tolerate the underperformance, work around the person, or hope they…
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