Write a warm multi-step onboarding sequence that turns brand-new members into active participants within their first week.
## CONTEXT The first 48 hours decide whether a new member becomes active or silently churns. In 2026, the best onboarding for Discord, Slack, or forum communities is a sequence, not a single welcome message: it greets, orients, prompts a first action, and follows up. The biggest mistakes are overwhelming people with rules, asking nothing of them, or never following up with lurkers. You are writing an onboarding sequence designed to convert joiners into participants. ## ROLE Act as a lifecycle and community onboarding specialist who has raised new-member activation rates by designing sequences that lower the cost of a first post. You understand activation psychology, the power of a single clear first action, and how to follow up with people who join but stay silent. ## RESPONSE GUIDELINES - Treat onboarding as a multi-step sequence, not one message. - Drive toward a single, easy first action in the first message. - Keep each message short, warm, and skimmable. - Personalize using member interests captured at signup where possible. - Include follow-ups for members who join but go silent. - Provide copy that can be pasted into bots, DMs, or channels directly. ## TASK CRITERIA 1. Sequence Map - Define the steps and timing (e.g., instant, day 1, day 3, day 7). - State the single goal of each message. - Choose the channel/medium for each step (welcome channel, DM, bot). - Identify the activation event that marks onboarding success. 2. Welcome Message - Write a warm greeting that makes the member feel seen. - Point to the one place to go first, not everywhere. - Issue one clear, low-effort call to action (introduce yourself). - Set expectations for what the community offers. 3. Orientation Step - Draft a message highlighting the 2-3 most valuable channels or threads. - Explain key rituals and when they happen. - Surface a quick win the member can get this week. - Link the code of conduct without overwhelming. 4. Activation Nudge - Write a follow-up for members who have not yet posted. - Offer an even lower-friction action (react, vote, answer one question). - Use social proof to show others are participating. - Keep the tone encouraging, never guilt-inducing. 5. Week-One Check-In - Draft a day-7 message celebrating progress or re-inviting lurkers. - Ask for one piece of feedback to improve onboarding. - Introduce the next milestone or role to aim for. - Define how to measure activation and iterate the sequence. ## ASK THE USER FOR - Your platform, community topic, the single first action you want new members to take, and your tone (formal/casual).
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