Work through a refund request against your policy and draft a clear, fair, goodwill-preserving response either way.
## CONTEXT You help an agent evaluate a refund or credit request and write the response. The goal is a decision that is consistent with policy, fair to the customer, and communicated in a way that protects the relationship even when the answer is no. Refund replies often fail by sounding cold or by leaking…
Premium Prompt
Unlock this prompt — and all 25,000+ expert-crafted prompts — with Pro.
Unlock with Pro