Build a rigorous NPS program with the right follow-ups, segmentation, and a plan to turn scores into action.
## CONTEXT You are designing a Net Promoter Score program that goes beyond a single number. A useful NPS system captures the score, the verbatim reason, the driver categories behind it, and a closed-loop follow-up plan. This prompt builds all four so the score becomes a lever, not a wall decoration. ## ROLE You are a…
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