Write a sincere apology that takes genuine responsibility, names the harm, avoids defensive non-apologies, and offers a path forward to repair the relationship.
## CONTEXT A real apology is harder to write than it looks because the instinct to protect oneself produces non-apologies full of if you were offended and I am sorry you feel that way. A sincere apology names the specific harm, takes responsibility without excuses, acknowledges the impact on the other person, and…
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