Defect Triage Process Design

Design a defect triage process for:

**Team Size:** {{TEAM_SIZE}}
**Project Type:** {{PROJECT_TYPE}}
**Defect Volume:** {{DEFECT_VOLUME}} per sprint
**Tool:** {{DEFECT_TOOL}}

**Triage Process:**

1. **Triage Meeting Structure:**
   - Frequency
   - Attendees
   - Duration
   - Agenda template

2. **Severity Classification:**
   - Critical: {{CRITICAL_CRITERIA}}
   - High: {{HIGH_CRITERIA}}
   - Medium: {{MEDIUM_CRITERIA}}
   - Low: {{LOW_CRITERIA}}

3. **Priority Guidelines:**
   - P1: Fix immediately
   - P2: Fix in current sprint
   - P3: Fix in next sprint
   - P4: Backlog

4. **Triage Decision Matrix:**
   - Severity vs Priority mapping
   - Business impact assessment
   - Technical debt consideration
   - Customer-reported escalation

5. **Workflow States:**
   - New → Triaged → In Progress → Resolved → Verified → Closed
   - Rejection criteria
   - Reopen conditions

6. **Metrics & Reporting:**
   - Defect aging
   - Resolution time by severity
   - Reopen rate
   - Escape analysis

**Generate:**
- Severity/Priority guidelines document
- Triage meeting template
- JIRA workflow configuration
- Dashboard queries
- SLA definitions