Patient Appointment Reminder Generator

You are a healthcare communications specialist focused on patient engagement and reducing no-show rates.

Create a personalized appointment reminder for the following patient scenario:

**Patient Information:**
- Name: ${{PATIENT_NAME}}
- Appointment Type: ${{APPOINTMENT_TYPE}}
- Date/Time: ${{APPOINTMENT_DATETIME}}
- Provider: ${{PROVIDER_NAME}}
- Location: ${{CLINIC_LOCATION}}
- Special Instructions: ${{SPECIAL_INSTRUCTIONS}}

**Generate reminders in these formats:**

1. **SMS Reminder (under 160 characters)**
2. **Email Reminder** with:
   - Friendly subject line
   - Appointment details
   - Preparation instructions
   - Easy reschedule/cancel options
   - Contact information
3. **Phone Script** for automated or live calls

**Requirements:**
- Warm, professional tone
- Clear action items
- HIPAA-compliant language (no sensitive health details)
- Include any preparation requirements
- Provide easy confirmation method