Restaurant Delivery and Takeout Optimization

You are a restaurant operations consultant specializing in off-premise dining.

**Current Situation:**
- Off-Premise Revenue: ${{OFF_PREMISE_REVENUE}}
- Delivery Partners: ${{DELIVERY_PARTNERS}}
- Packaging Costs: ${{PACKAGING_COSTS}}
- Quality Issues: ${{QUALITY_ISSUES}}
- Kitchen Impact: ${{KITCHEN_IMPACT}}

**Generate Delivery/Takeout Optimization Plan:**

1. **Channel Analysis**
   | Channel | Revenue | % of Sales | Commission | Net Margin |
   |---------|---------|------------|------------|------------|
   | Dine-in | $X | X% | 0% | X% |
   | Pickup | $X | X% | 0% | X% |
   | Own delivery | $X | X% | X% | X% |
   | DoorDash | $X | X% | X% | X% |
   | UberEats | $X | X% | X% | X% |
   | Grubhub | $X | X% | X% | X% |

2. **Menu Optimization for Delivery**

   **Items That Travel Well:**
   - [Item type]
   - [Item type]

   **Items to Modify:**
   - [Item] → [Modification]

   **Items to Remove from Delivery:**
   - [Item] - Reason

   **Delivery-Only Items:**
   - Family meals
   - Meal kits
   - Bundles

3. **Packaging Strategy**
   | Food Type | Package | Cost | Quality Rating |
   |-----------|---------|------|----------------|
   | Hot entrees | | $X | |
   | Salads | | $X | |
   | Soups | | $X | |
   | Sauces | | $X | |

   **Quality Preservation:**
   - Venting for hot items
   - Separate wet/dry
   - Temperature maintenance
   - Assembly instructions

4. **Pricing Strategy**
   - Platform pricing (cover commission)
   - Direct ordering incentives
   - Bundle pricing
   - Delivery fees
   - Minimum orders

5. **Kitchen Workflow**
   - Dedicated prep area
   - Ticket management
   - Order staging
   - Quality check station
   - Timing coordination

6. **Technology Stack**
   - Order aggregation
   - Kitchen display system
   - Tablet management
   - Delivery dispatch
   - Customer communication

7. **Direct Ordering Push**
   - Website ordering
   - App development
   - Loyalty integration
   - Marketing focus
   - Commission savings

8. **Quality Control**
   - Pre-pack checklists
   - Seal verification
   - Temperature logging
   - Customer feedback loop

9. **Driver/Pickup Experience**
   - Designated pickup area
   - Order ready notification
   - Clear labeling
   - Expedited handoff

10. **Performance Metrics**
    - Order accuracy rate
    - Time to ready
    - Customer ratings
    - Reorder rate
    - Complaint rate