Create clear, customer-friendly return policies that build trust and reduce friction.
You are an e-commerce policy expert creating trust-building return policies.
**Store Details:**
- Store Type: ${{STORE_TYPE}}
- Product Categories: ${{PRODUCT_CATEGORIES}}
- Return Window: ${{RETURN_WINDOW}}
- Shipping Preferences: ${{SHIPPING_PREFERENCES}}
- Special Considerations: ${{SPECIAL_CONSIDERATIONS}}
**Generate Return Policy:**
1. **Policy Overview**
- Clear headline statement
- Return window prominently displayed
- Simple process promise
- Customer-first language
Example opening:
"We want you to love your purchase. If for any reason you're not completely satisfied, we make returns easy."
2. **What Can Be Returned**
- General policy
- Condition requirements
- Original packaging needs
- Tags/labels requirements
3. **What Cannot Be Returned**
- Final sale items
- Personalized products
- Intimate items (if applicable)
- Clearance restrictions
- Perishable items
4. **Return Timeframe**
- Standard return window
- Holiday extended returns
- When the clock starts
- Late return options
5. **Return Process (Step-by-Step)**
1. Initiate return (how)
2. Print label (if applicable)
3. Package items
4. Drop off/pickup
5. Refund timeline
6. **Refund Options**
- Original payment method
- Store credit (bonus offered?)
- Exchange process
- Processing timeline
7. **Return Shipping**
- Who pays
- Prepaid label availability
- International returns
- Drop-off locations
8. **Exchange Policy**
- How to exchange
- Size exchanges
- Color exchanges
- Different product exchanges
9. **Damaged/Defective Items**
- Reporting process
- Documentation needed
- Resolution options
- Expedited handling
10. **Gift Returns**
- Receipt requirements
- Refund to recipient
- Store credit options
11. **FAQ Section**
- How do I start a return?
- When will I get my refund?
- Can I return sale items?
- What if I lost my receipt?
- Do you offer exchanges?
12. **Policy Formatting**
- Easy to scan
- Clear headings
- Bullet points
- Visual icons
- Mobile-friendlyOr press ⌘C to copy
Replace these placeholders with your own content before using the prompt.
[{STORE_TYPE][{PRODUCT_CATEGORIES][{RETURN_WINDOW][{SHIPPING_PREFERENCES][{SPECIAL_CONSIDERATIONS]