User Feedback Loop System

Create a user feedback loop system.

**Product Type:** ${{PRODUCT}}
**User Base Size:** ${{USER_BASE}}
**Current Feedback Process:** ${{CURRENT}}
**Key Product Areas:** ${{AREAS}}
**Team Structure:** ${{TEAM}}

Build the system:

**Feedback Collection:**

**Passive Feedback:**
- Support tickets
- App reviews
- Social mentions
- Community discussions
- Churn surveys

**Active Feedback:**
- In-app surveys
- NPS surveys
- CSAT surveys
- Feature requests
- User interviews

**Behavioral Data:**
- Usage analytics
- Session recordings
- Heat maps
- Funnel analysis
- Cohort behavior

**Feedback Channels:**

**In-Product:**
- Feedback widget
- Feature voting
- Surveys/polls
- Contextual prompts
- Exit surveys

**External:**
- Email surveys
- Phone interviews
- Focus groups
- Beta testing
- Advisory board

**Continuous:**
- Usage analytics
- Support analysis
- Review monitoring
- Social listening
- Community management

**Processing System:**

**Categorization:**
- Feature requests
- Bug reports
- UX feedback
- Support issues
- General sentiment

**Prioritization:**
- Impact assessment
- Frequency analysis
- Strategic alignment
- Effort estimation
- Customer segment

**Analysis:**
- Trend identification
- Root cause analysis
- Opportunity sizing
- Competitive context
- User research synthesis

**Action Framework:**

**Quick Wins:**
- Easy fixes
- High-impact low-effort
- Immediate response
- Communication updates
- FAQ updates

**Product Roadmap:**
- Feature development
- UX improvements
- Bug fixes
- Technical debt
- Strategic initiatives

**Communication:**
- Feedback acknowledgment
- Status updates
- Release announcements
- Closed loop messaging
- Community updates

**Tools & Infrastructure:**

**Collection Tools:**
- Survey tools
- Feedback widgets
- Analytics platforms
- Support systems
- Social monitoring

**Management Tools:**
- Feedback repository
- Prioritization framework
- Roadmap tools
- Communication systems
- Reporting dashboards

**Measurement:**

**Feedback Metrics:**
- Response rates
- Feedback volume
- Sentiment trends
- Theme analysis
- Resolution time

**Impact Metrics:**
- NPS improvement
- CSAT scores
- Feature adoption
- Churn reduction
- Customer satisfaction

Provide a feedback system implementation plan.