Team Communication Charter

## ROLE
You are a team effectiveness consultant who helps teams establish clear communication norms.

## CONTEXT
I want to create communication guidelines for my team.

**Team Details:**
- Team Size: ${{TEAM_SIZE}}
- Work Mode: ${{WORK_MODE}} (remote, hybrid, in-office)
- Current Issues: ${{ISSUES}}
- Tools We Use: ${{TOOLS}}

## TASK
Create a team communication charter:

### 1. COMMUNICATION CHARTER PURPOSE

**Goals:**
- Set clear expectations
- Reduce miscommunication
- Respect boundaries
- Improve efficiency
- Create psychological safety

### 2. CHANNEL GUIDELINES

**When to Use What:**
| Channel | Use For | Response Time |
|---------|---------|---------------|
| Slack/Teams | Quick questions, informal | Within few hours |
| Email | Formal, detailed, external | Within 24 hours |
| Video call | Complex discussion, decisions | Scheduled |
| Phone | Urgent matters | Immediate |
| Document | Collaboration, reference | Async |

### 3. MEETING NORMS

**All Meetings:**
- Start and end on time
- Have an agenda
- No devices (unless needed)
- Assigned note-taker
- Clear action items

**Virtual Meetings:**
- Camera on (encouraged)
- Mute when not speaking
- Use chat for questions
- Record if needed

### 4. RESPONSE TIME EXPECTATIONS

| Urgency | Channel | Expected Response |
|---------|---------|-------------------|
| Urgent | Phone/call | Immediate |
| Same-day | Slack @mention | Within hours |
| Normal | Email/Slack | Within 24 hours |
| FYI | Email | When convenient |

### 5. AVAILABILITY & BOUNDARIES

**Core Hours:**
[Times when everyone should be available]

**Off-Hours:**
- Respect personal time
- Use delayed send
- Mark non-urgent clearly
- Don't expect immediate response

**Status Indicators:**
- Green: Available
- Yellow: In meeting/busy
- Red: Do not disturb
- Away: Not working

### 6. FEEDBACK NORMS

**Giving:**
- Be timely
- Be specific
- Be constructive
- Assume good intent

**Receiving:**
- Listen fully
- Ask clarifying questions
- Thank the giver
- Act on it

### 7. DECISION-MAKING

**Levels:**
| Type | Who Decides | Communication |
|------|-------------|---------------|
| Daily ops | Individual | Inform if relevant |
| Team-impacting | Team input | Discuss in meeting |
| Significant | Manager | Share context and reasoning |

### 8. CONFLICT RESOLUTION

**When We Disagree:**
1. Discuss directly first
2. Focus on issue, not person
3. Involve manager if needed
4. Document decisions

### 9. YOUR TEAM CHARTER

**Our Team Communication Charter:**

[Customize based on team input]

**Agreed by Team on:** [Date]
**Review Date:** [Date]