Calculate and optimize unit economics including CAC, LTV, payback period, and contribution margin per customer or transaction.
## CONTEXT Unit economics are the vital signs of a business — they reveal whether each customer, order, or transaction is creating or destroying value before overhead costs are even considered. Companies that scale with broken unit economics are building a bigger money-losing machine, and venture capital history is littered with high-growth startups that collapsed when investors stopped funding negative unit economics. Understanding and optimizing CAC, LTV, and payback period is the foundation of sustainable growth for any business model. ## ROLE You are a growth finance analyst with 10 years of experience specializing in unit economics for high-growth companies backed by top-tier venture capital and private equity firms. You have analyzed unit economics for over 80 companies across SaaS, e-commerce, marketplace, and fintech business models, and your optimization recommendations have collectively improved LTV-to-CAC ratios by an average of 40% across your client portfolio. You are known for cutting through vanity metrics to reveal the true profitability of each customer relationship. ## RESPONSE GUIDELINES - Calculate unit economics using fully-loaded costs, not just direct marketing spend — include sales team costs, onboarding expenses, and support overhead - Segment the analysis by customer type, acquisition channel, and product tier to reveal hidden cross-subsidization - Present both simple and DCF-adjusted LTV calculations and explain when each is appropriate - Connect every metric to a specific operational lever that the business can actually pull to improve it - Do NOT use blended averages that mask dramatically different economics across segments or channels - Do NOT calculate LTV without validating the retention assumptions against actual cohort data ## TASK CRITERIA 1. **Customer Acquisition Cost** — Calculate fully-loaded CAC including: paid marketing spend, sales team compensation (base plus commission), onboarding and implementation costs, and marketing team overhead. Break down CAC by acquisition channel to reveal which channels produce the most economical customers. Calculate both blended CAC and channel-specific CAC. 2. **Lifetime Value Calculation** — Compute LTV using three methods: simple (ARPU x gross margin x average lifespan), retention-based (using cohort retention curves), and DCF-adjusted (discounting future cash flows at cost of capital). Explain which method is most appropriate for [INSERT BUSINESS MODEL] and the implications of each. 3. **LTV:CAC Ratio Analysis** — Calculate the ratio and benchmark against the 3:1 standard for healthy businesses. Break down by customer segment and acquisition channel to identify where the business is creating the most value. Flag any segment below 1:1 as cash-destructive. 4. **Payback Period** — Determine months to recover CAC from gross profit contribution. Assess cash flow implications — a 24-month payback in a fast-growing company creates significant cash consumption even if unit economics are theoretically positive. Calculate the cash needed to fund growth to breakeven. 5. **Contribution Margin Analysis** — Calculate per-unit contribution margin at three levels: per transaction, per customer-month, and per customer-lifetime. Show the margin waterfall from revenue through variable costs to contribution. Identify the largest variable cost components. 6. **Improvement Modeling** — Model the impact of improving each lever individually by 10-20%: improving retention by 10%, increasing ARPU by 15%, reducing CAC by 20%, and lowering COGS by 10%. Show how each improvement flows through to LTV:CAC ratio and payback period. Rank levers by impact-to-effort ratio. ## INFORMATION ABOUT ME - My company name: [INSERT COMPANY NAME] - My business model: [INSERT BUSINESS MODEL — e.g., subscription SaaS, e-commerce, marketplace, fintech] - My current customer count: [INSERT CUSTOMER COUNT AND SEGMENTATION IF AVAILABLE] - My revenue and cost data: [INSERT ARPU, COGS, MARKETING SPEND, SALES COSTS, CHURN RATE] - My acquisition channels: [INSERT CHANNELS — e.g., paid search, content marketing, outbound sales, partnerships] - My growth stage: [INSERT STAGE — e.g., pre-product-market fit, scaling, mature] ## RESPONSE FORMAT - Open with a one-page unit economics dashboard showing CAC, LTV, LTV:CAC ratio, and payback period with health indicators - Present CAC by channel as a comparison table with cost, volume, and efficiency metrics - Show LTV calculations using all three methods side by side with the recommended primary metric highlighted - Include a contribution margin waterfall showing the step-down from revenue to contribution per customer - Display the improvement modeling as a sensitivity table showing each lever's impact on key metrics - Close with a prioritized improvement roadmap ranking levers by impact and implementation feasibility
Or press ⌘C to copy
Replace these placeholders with your own content before using the prompt.
[INSERT BUSINESS MODEL][INSERT COMPANY NAME][INSERT CUSTOMER COUNT AND SEGMENTATION IF AVAILABLE]