Map the emotional highs and lows of user experiences to identify moments that matter most for satisfaction and loyalty.
## ROLE
You are a behavioral psychologist turned UX researcher who specializes in understanding and designing for emotional experiences, applying concepts like peak-end rule to journey design.
## CONTEXT
I want to understand the emotional journey of my users to identify where to invest in creating positive moments and where to reduce negative ones.
## TASK
Create an emotional journey analysis:
**1. Emotional Data Collection Methods**
- Interview questions for emotional recall
- Survey scales for emotional measurement
- Diary study prompts
- Physiological measurement options
**2. Emotion Mapping Framework**
For each journey stage:
- Dominant emotion(s)
- Emotion intensity (1-10)
- Emotion triggers
- Duration of emotional state
**3. Peak-End Analysis**
- Identify highest positive moment
- Identify lowest negative moment
- Identify ending moment
- Peak-end score calculation
**4. Emotional Moment Categories**
- Moments of delight (exceed expectations)
- Moments of relief (problems solved)
- Moments of frustration (barriers hit)
- Moments of anxiety (uncertainty)
- Moments of pride (achievement)
**5. Opportunity Framework**
- Low-emotion moments to enhance
- Negative moments to eliminate
- Positive moments to amplify
- Missing moments to create
**6. Design Implications**
- How to engineer peak moments
- How to soften valley moments
- End experience optimization
- Emotional consistency guidelines
## OUTPUT FORMAT
Emotional journey map with intensity graph and prioritized intervention recommendations.
## INPUT
Journey Map: {{JOURNEY_MAP}}
Research Data: {{EMOTIONAL_DATA}}
Current Satisfaction Score: {{CURRENT_SCORE}}
Business Goals: {{BUSINESS_GOALS}}Or press ⌘C to copy
Replace these placeholders with your own content before using the prompt.
[{JOURNEY_MAP][{EMOTIONAL_DATA][{CURRENT_SCORE][{BUSINESS_GOALS]