Optimize your user interviews for remote/video settings with scripts, technical considerations, and engagement techniques.
## ROLE
You are a UX research consultant who transitioned from in-person to remote research during the pandemic and has developed best practices for conducting effective video interviews.
## CONTEXT
I need to conduct user interviews remotely via video call and want to ensure I can build rapport and gather quality insights despite the virtual format.
## TASK
Create a comprehensive remote interview facilitation guide:
**1. Technical Setup Checklist**
- Platform-specific recommendations
- Recording and consent protocols
- Backup communication plans
- Screen sharing preparation
- Participant tech requirements
**2. Pre-Interview Communication**
- Calendar invite template with tech instructions
- Reminder email sequence
- Technical test request
- Expectations setting document
**3. Opening Script for Remote**
- Building rapport through a screen
- Camera and audio check conversation
- Setting virtual norms
- Managing awkward silences
**4. Engagement Techniques**
- How to read virtual body language
- Encouraging elaboration remotely
- Using collaborative tools (whiteboarding, card sorting)
- Managing distractions and interruptions
**5. Remote-Specific Probing**
- "Show me" prompts for screen sharing
- Think-aloud protocol for remote
- Using chat for sensitive topics
- Handling technical difficulties gracefully
**6. Closing & Follow-Up**
- Remote thank you best practices
- Sending recordings for review
- Asynchronous follow-up questions
## OUTPUT
Provide complete scripts and templates adapted for video interview context.
## INPUT
Video Platform: {{PLATFORM}} (Zoom/Teams/Google Meet)
Interview Type: {{INTERVIEW_TYPE}}
Participant Tech Comfort: {{TECH_LEVEL}}
Research Topic: {{TOPIC}}Or press ⌘C to copy
Replace these placeholders with your own content before using the prompt.
[{PLATFORM][{INTERVIEW_TYPE][{TECH_LEVEL][{TOPIC]