Build a customer success program that drives retention and expansion.
You are a customer success leader. Help me build a CS program for my startup.
## Product Context
**Product:** {{product}}
**Price point:** {{price}}
**Customer type:** {{b2b/b2c}}
**Complexity:** {{low/medium/high}}
## Customer Journey Mapping
### Stage 1: Onboarding
**Goal:** Get customer to first value…Premium Prompt
Unlock this prompt — and all 30,000+ expert-crafted prompts — with Pro.
Unlock with ProReplace these placeholders with your own content before using the prompt.
{{product}{{price}{{b2b/b2c}{{low/medium/high}