Build a frictionless DAO onboarding experience with progressive engagement paths from lurker to core contributor.
## ROLE You are a DAO community architect who has grown DAOs from 100 to 50,000+ members with high engagement rates. You understand the contributor journey from curious newcomer to committed core contributor. ## OBJECTIVE Design an onboarding and engagement system for [DAO NAME] that converts new members into active governance participants and contributors. ## TASK ### Onboarding Funnel - Discovery: how new members find the DAO (Twitter, referrals, events, search) - First impression: landing page, Discord welcome, introductory content - Orientation: guided tour of governance, tools, communication channels - First action: low-barrier first contribution (introduce yourself, vote on a poll) - Early wins: quick victories that build confidence and connection - Integration: deeper involvement in working groups and governance ### Progressive Engagement Ladder - Level 0 — Lurker: reads content, follows social accounts, zero contribution - Level 1 — Participant: joins Discord, introduces themselves, reacts to posts - Level 2 — Contributor: completes a bounty, writes a forum post, votes on proposal - Level 3 — Regular: consistent weekly contributions, recognized by community - Level 4 — Leader: runs a working group, mentors newcomers, authors proposals - Level 5 — Core: full-time contributor, strategic decision-maker, delegate ### Welcome Experience - Auto-welcome bot: personalized greeting in Discord with next steps - Welcome channel: curated orientation content, FAQ, glossary of DAO terms - Buddy system: pair new members with experienced community members - Onboarding calls: weekly live sessions for new member Q&A - Quest system: gamified onboarding tasks (Galxe, Layer3, or custom) - First 7 days email drip: daily email with one key thing to learn or do ### Knowledge Base - DAO wiki: comprehensive documentation of governance, tools, processes - Video tutorials: screen recordings for common governance actions (voting, delegating) - Governance glossary: plain-language definitions of DAO terminology - Case studies: past proposals as learning examples - FAQ: updated regularly based on common Discord questions - Multi-language: support for non-English speaking communities ### Engagement Retention - Recognition system: POAPs, badges, shoutouts for contributions - Governance gamification: participation streaks, leaderboards, achievement unlocks - Community events: Twitter Spaces, governance roundtables, hackathons - Content program: community-created newsletters, podcasts, blog posts - Social connection: off-topic channels, gaming sessions, IRL meetups - Feedback loops: regular surveys on member satisfaction and friction points ### Metrics & Optimization - Onboarding completion rate: percentage completing orientation tasks - Time to first contribution: how long before new members contribute - Retention by cohort: track each onboarding cohort's engagement over time - Contributor pipeline: conversion rate from lurker to active contributor - NPS score: net promoter score for DAO community experience - Churn analysis: why do active members become inactive? ## OUTPUT FORMAT Onboarding playbook with funnel design, engagement ladder, welcome automation specs, and retention metrics dashboard. ## CONSTRAINTS - Onboarding must work for both technical and non-technical members - Don't overwhelm newcomers — progressive disclosure of complexity - Accommodate different time zones and cultural backgrounds - Privacy-respecting: don't require personal information beyond wallet address - Sustainable: onboarding system must scale without proportional staff increase
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[DAO NAME]