Product Knowledge Training Plan

Create a product knowledge training plan for {{NEW_HIRE_NAME}} joining {{COMPANY_NAME}} as {{JOB_TITLE}}.

Product/Service: {{PRODUCT_NAME}}
Industry: {{INDUSTRY}}
Target customers: {{TARGET_CUSTOMERS}}

WEEK 1: PRODUCT FUNDAMENTALS

Day 1-2: What We Sell
- Product/service overview
- Core features and capabilities
- Key differentiators
- Pricing and packaging

Day 3-4: Who We Serve
- Target market segments
- Customer personas
- Use cases and applications
- Customer success stories

Day 5: Hands-On Exploration
- Product demo walkthrough
- Self-guided exploration
- Feature scavenger hunt
- Questions and clarification

WEEK 2: DEEP DIVE

Technical Understanding:
- How the product works
- Architecture overview (if applicable)
- Integration capabilities
- Technical specifications

Competitive Landscape:
- Main competitors
- Competitive positioning
- Win/loss analysis
- Objection handling

Customer Journey:
- Buying process
- Implementation/onboarding
- Ongoing usage
- Support and success

WEEK 3: PRACTICAL APPLICATION

Role-specific focus:
{{ROLE_SPECIFIC_TRAINING}}

Hands-on activities:
- Demo practice sessions
- Customer scenario role-plays
- Product configuration exercises
- Troubleshooting practice

WEEK 4: CERTIFICATION

Assessment preparation:
- Study guide review
- Practice questions
- Knowledge gaps review
- Final preparation

Certification requirements:
- Written assessment: {{WRITTEN_PASS_SCORE}}%
- Demo certification: {{DEMO_PASS_SCORE}}%
- Scenario-based evaluation

ONGOING LEARNING

- Monthly product updates
- New feature training
- Competitive intelligence updates
- Customer feedback sessions