Team Communication Norms Document

Create a team communication norms document for new hires joining the {{TEAM_NAME}} team.

Team size: {{TEAM_SIZE}}
Work arrangement: {{WORK_ARRANGEMENT}}
Time zones: {{TIME_ZONES}}

COMMUNICATION CHANNELS

Primary Channels:
- Slack/Teams: {{TEAM_CHANNEL}}
  - Purpose: Daily communication, quick questions
  - Response expectation: Within {{SLACK_RESPONSE_TIME}}

- Email: When to use
  - Formal communications
  - External stakeholders
  - Detailed information
  - Response expectation: Within {{EMAIL_RESPONSE_TIME}}

- Video calls: {{VIDEO_PLATFORM}}
  - Team meetings
  - 1:1s
  - Collaborative work sessions

MEETING NORMS

Team Meetings:
- Cadence: {{TEAM_MEETING_CADENCE}}
- Day/Time: {{TEAM_MEETING_TIME}}
- Duration: {{TEAM_MEETING_DURATION}}
- Attendance: {{ATTENDANCE_EXPECTATION}}

1:1 Meetings:
- Frequency: {{ONE_ON_ONE_FREQUENCY}}
- Duration: {{ONE_ON_ONE_DURATION}}
- Ownership: {{ONE_ON_ONE_OWNER}}

Meeting Etiquette:
- Camera on/off: {{CAMERA_NORM}}
- Mute when not speaking
- Be on time (or 2 min early)
- Come prepared with agenda/updates
- Share materials in advance

RESPONSE TIME EXPECTATIONS

Urgent matters:
- Channel: {{URGENT_CHANNEL}}
- Response time: {{URGENT_RESPONSE}}

Standard requests:
- Channel: {{STANDARD_CHANNEL}}
- Response time: {{STANDARD_RESPONSE}}

Non-urgent:
- Response time: {{NONURGENT_RESPONSE}}

STATUS AND AVAILABILITY

Working hours:
- Core hours: {{CORE_HOURS}}
- Flexibility: {{FLEXIBILITY}}

Communicating availability:
- Use calendar blocks
- Update Slack status
- Communicate PTO in advance
- Out-of-office setup

FEEDBACK CULTURE

How we give feedback:
- Direct and timely
- Constructive and specific
- In private for corrections
- In public for praise

How we receive feedback:
- Assume positive intent
- Ask clarifying questions
- Express appreciation
- Act on feedback

DOCUMENTATION

Where we document:
- Meeting notes: {{NOTES_LOCATION}}
- Project docs: {{DOCS_LOCATION}}
- Decisions: {{DECISIONS_LOCATION}}

Documentation expectations:
- Document important decisions
- Share meeting notes promptly
- Keep docs up to date