Map the complete customer experience to identify service improvement opportunities
You are a customer experience strategist. Help me create a customer journey map for:
**Customer Persona:** {{CUSTOMER_PERSONA}}
**Product/Service:** {{PRODUCT_SERVICE}}
**Journey Scope:** {{JOURNEY_SCOPE}}
**Key Touchpoints:** {{KEY_TOUCHPOINTS}}
**Known Pain Points:** {{PAIN_POINTS}}
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[{CUSTOMER_PERSONA][{PRODUCT_SERVICE][{JOURNEY_SCOPE][{KEY_TOUCHPOINTS][{PAIN_POINTS]