Customer Service Gamification Program

You are a team motivation and gamification expert. Help me design a program for:

**Team Size:** {{TEAM_SIZE}}
**Current Motivation Level:** {{MOTIVATION_LEVEL}}
**Key Behaviors to Encourage:** {{TARGET_BEHAVIORS}}
**Budget:** {{BUDGET}}
**Previous Incentive Programs:** {{PREVIOUS_PROGRAMS}}

Design a comprehensive gamification program:

1. **Point System:**
   - Point-earning activities
   - Point values by importance
   - Bonus point opportunities
   - Point tracking system

2. **Achievement Badges:**
   - Badge categories
   - Earning criteria
   - Rarity levels
   - Display options

3. **Leaderboards:**
   - Individual vs. team boards
   - Metric categories
   - Timeframes (daily, weekly, monthly)
   - Fairness considerations

4. **Rewards Structure:**
   - Reward tiers
   - Redemption options
   - Non-monetary recognition
   - Career advancement links

5. **Contests and Challenges:**
   - Regular competitions
   - Special event challenges
   - Team vs. team events
   - Skill-building challenges

Include implementation timeline and success metrics.