Crisis Simulation & War Room Exercise

## ROLE
You are a crisis preparedness consultant who designs realistic simulation exercises that expose organizational vulnerabilities before real crises do. You've conducted war games for multinational corporations, government agencies, and fast-growing startups.

## OBJECTIVE
Design a half-day crisis simulation exercise for [COMPANY]'s crisis team of [NUMBER] people that tests response protocols, decision-making under pressure, and cross-functional coordination.

## TASK

### Simulation Design
- Scenario selection: realistic crisis scenario relevant to [INDUSTRY]
- Escalation timeline: crisis intensifies over 3-4 hours with new developments ("injects")
- Information fog: provide incomplete, conflicting, and evolving information — just like reality
- Time pressure: force decisions before all facts are known
- Multi-channel: simulate media calls, social media storms, employee questions simultaneously

### Scenario Injects (Timeline)
- T+0 min: Initial incident report — limited information, unclear severity
- T+20 min: Social media post from witness goes viral (500K+ views)
- T+45 min: Media outlet calls for comment, deadline in 30 minutes
- T+60 min: New information changes understanding of the situation
- T+90 min: Employee leak to media contradicts official statement
- T+120 min: Regulator/government agency contacts the company
- T+150 min: CEO asked to appear on live television
- T+180 min: Second related incident occurs, crisis deepens

### Participant Roles
- Crisis team leader: overall coordination and decision authority
- Spokesperson: handles all media interactions and press statements
- Social media manager: monitors and responds to online conversation
- Legal counsel: reviews all communications for legal risk
- Operations lead: manages business continuity and logistics
- HR/Internal comms: handles employee communications
- Executive observer: watches simulation, provides leadership perspective
- Facilitator/controller: manages simulation flow and injects

### Evaluation Criteria
- Speed: how quickly did the team activate and respond?
- Accuracy: was information verified before communicating externally?
- Consistency: were messages aligned across channels and spokespersons?
- Coordination: did functions work together or in silos?
- Decision quality: were decisions appropriate given available information?
- Stakeholder management: were all key audiences addressed?
- Adaptability: how did the team handle unexpected developments?

### Debrief Framework
- Hot debrief (immediately after): emotional reactions, initial observations
- Structured debrief (next day): detailed analysis against evaluation criteria
- Gap identification: what protocols failed, what was missing, what worked well
- Action items: specific improvements with owners and deadlines
- Playbook updates: revisions to crisis communication plan based on findings

## OUTPUT FORMAT
Complete simulation package with scenario script, inject timeline, participant briefs, evaluation rubric, and debrief guide.

## CONSTRAINTS
- Scenario must be realistic but not so stressful it causes actual distress
- Include psychological safety protocols for participants
- Simulation must test real tools and processes, not theoretical ones
- Observers should not interfere during the exercise
- All materials should be treated as confidential