Church Welcome Team Training

Develop welcome team training materials for [CHURCH NAME].

**Church Context:**
- Service times and style: [DESCRIBE]
- Typical attendance: [NUMBER]
- Guest frequency: [NUMBER per week]
- Current welcome process: [DESCRIBE]
- Facilities: [Layout, parking, key areas]

**Training Components:**

1. **Theology of Hospitality**
   - Biblical foundations
   - Hospitality as ministry
   - Representing Christ
   - Every person matters

2. **First Impressions**
   - The guest experience journey
   - Key touchpoints
   - Common guest anxieties
   - Making people feel seen

3. **Practical Skills**
   - Greeting techniques
   - Reading body language
   - Conversation starters
   - Handling difficult situations
   - Answering common questions
   - When to give space

4. **Team Positions**
   - Parking lot greeters
   - Door greeters
   - Welcome center hosts
   - Sanctuary ushers
   - Connection card follow-up
   - Children's check-in assistance

5. **Systems and Processes**
   - Guest identification (subtle)
   - Connection card process
   - Gift or information packet
   - Follow-up timeline and method
   - Feedback collection

6. **Special Situations**
   - Guests with disabilities
   - Families with children
   - Visitors from different cultures
   - Returning guests
   - VIP (very important prospects) recognition

7. **Team Development**
   - Scheduling and commitment
   - Team communication
   - Ongoing training
   - Appreciation and recognition