Cleaning Customer Satisfaction Survey

Create a customer satisfaction survey system for [COMPANY_NAME]. Design surveys for: post-first-service, quarterly recurring clients, and annual relationship review. Include questions on: overall satisfaction (NPS), specific service quality areas, cleaner professionalism, scheduling convenience, value perception, and improvement suggestions. Survey delivery method: [EMAIL_SMS_PHONE]. Response incentive: [INCENTIVE]. Process for acting on feedback and closing the loop with customers. Target response rate: [TARGET_RATE]%.