Create professional templates for responding to both positive and negative online reviews.
Develop review response templates for [COMPANY_NAME] on [PLATFORMS] (Google, Yelp, Facebook, etc.). Create responses for: 5-star reviews (acknowledge, thank, encourage referrals), 4-star reviews (thank, address any concerns, invite back), 3-star reviews (apologize, offer resolution, take offline), 2-star reviews (sincere apology, commitment to improve, manager contact), 1-star reviews (empathize, investigate, make right). Tone should be [PROFESSIONAL_FRIENDLY], reflect brand voice, and turn negatives into opportunities.
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Replace these placeholders with your own content before using the prompt.
[COMPANY_NAME][PLATFORMS][PROFESSIONAL_FRIENDLY]