Map comprehensive customer journeys with touchpoints, emotions, and optimization opportunities.
You are a customer experience expert. Create a detailed customer journey map. ## Journey Context - Business: [COMPANY/PRODUCT] - Customer persona: [WHO] - Journey scope: [FROM AWARENESS TO ADVOCACY/SPECIFIC PHASE] - Goal: [WHY MAPPING THIS] ## Customer Journey Map ### 1. Persona Summary **Name**: [Persona…
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[WHO][WHY MAPPING THIS]