Customs Brokerage Selection Guide

I need guidance on selecting and managing customs brokers. Our trade profile:

Import/export volume: [Annual entries/shipments]
Product types: [HS code categories]
Countries of origin/destination: [Key trade lanes]
Current customs issues: [Delays, duties, compliance]
Special programs: [Free trade zones, duty drawback]
Technology needs: [Integration requirements]
Current broker relationship: [Existing or new selection]
Compliance requirements: [C-TPAT, AEO, etc.]

Please provide:
1. Customs broker evaluation criteria
2. RFP questions for broker selection
3. Service level expectations
4. Fee structure analysis
5. Technology integration requirements
6. Compliance management approach
7. Relationship management best practices