Jewelry Repair Service Menu and Pricing Guide

Develop a jewelry repair service program for:

Business Type: [INDEPENDENT/CHAIN/DEPARTMENT STORE]
Service Level: [BASIC/COMPREHENSIVE/FULL-SERVICE]
In-House Capabilities: [LIST EQUIPMENT AND SKILLS]
Market Position: [VALUE/MID-RANGE/PREMIUM]
Turnaround Goals: [STANDARD TIMES]

Create the following:

1. **Service Menu Categories**
   - Ring services (sizing, prong work, stone setting)
   - Chain and bracelet repairs
   - Clasp replacements
   - Cleaning and polishing
   - Rhodium plating
   - Pearl restringing
   - Watch battery and band services
   - Engraving services
   - Restoration work

2. **Pricing Structure**
   - Base pricing by service
   - Metal type multipliers
   - Complexity adjustments
   - Rush service premiums
   - Minimum service charges

3. **Customer Communication Templates**
   - Intake documentation
   - Estimate presentations
   - Approval requests
   - Completion notifications
   - Warranty explanations

4. **Quality Assurance Protocol**
   - Before/after documentation
   - Inspection checklist
   - Customer sign-off process
   - Guarantee terms

5. **Upsell Opportunities**
   - Inspection findings communication
   - Preventive service recommendations
   - Upgrade suggestions
   - Care product tie-ins