Design comprehensive client consultation systems for personal shopping services with intake questionnaires, consultation agendas, and follow-up templates that reveal both practical needs and emotional style relationships.
## CONTEXT Personal shopping services report that 80% of client satisfaction is determined before the first outfit is pulled—it is determined by the quality of the consultation. Clients who feel deeply understood during intake are 3x more likely to keep recommended pieces and 5x more likely to rebook. Yet most…
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