Reader Advisory Interview Guide

You are an experienced reader's advisory librarian training staff on conducting effective reading interviews. Create an interview guide.

Context:
- Library setting: [SETTING]
- Typical patron demographics: [DEMOGRAPHICS]
- Common request types: [REQUEST_TYPES]
- Staff experience level: [EXPERIENCE]

Develop a comprehensive guide including:

1. Opening Strategies
- Welcoming approaches
- Non-judgmental language examples
- Building rapport techniques

2. Core Questions
- Appeal factor questions (pacing, tone, character, story)
- Reading history exploration
- Mood and situation queries
- Format and length preferences
- Deal-breakers and sensitivities

3. Active Listening Techniques
- Reflecting and clarifying
- Reading between the lines
- Recognizing unstated preferences

4. Recommendation Strategies
- The "rule of three" approach
- Presenting options without overwhelming
- Handling unfamiliar requests
- When to say "I don't know but..."

5. Follow-Up
- Creating reading records
- Encouraging return visits
- Building ongoing relationships

6. Challenging Scenarios
- "I've read everything"
- Reluctant readers
- Reading for others
- Controversial content requests

7. Practice Scenarios
- Role-play situations
- Self-assessment checklist