Professional templates for responding to online reviews across platforms
Generate response templates for [review type: 5-star positive/4-star mostly positive/3-star mixed/2-star negative/1-star very negative] reviews on [platform: Google/Yelp/Facebook/BBB/Angi]. Customer mentioned: [specific praise or complaints]. Include: personalized greeting using reviewer name, acknowledgment of specific feedback points, gratitude for positive elements, professional response to criticism without being defensive, explanation of steps taken to address issues (if applicable), invitation for direct contact to resolve concerns, forward-looking positive closing, and signature with name/title. Company values to emphasize: [list 2-3 values]. Response length: [brief/moderate/detailed].
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