Create a comprehensive vehicle recall management and customer communication plan for dealerships and service centers that ensures regulatory compliance, maximizes recall completion rates, and turns safety recalls into service department revenue and customer retention opportunities.
## CONTEXT NHTSA oversees approximately 30,000 to 40,000 vehicle recall campaigns at any given time, affecting hundreds of millions of vehicles on U.S. roads, yet the average recall completion rate is only 60 to 70 percent according to NHTSA data, meaning tens of millions of vehicles remain on the road with…
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