Watch Service and Repair Communication Templates

Develop watch service communication templates for:

Service Level: [AUTHORIZED DEALER/INDEPENDENT/MANUFACTURER]
Watch Categories Serviced: [LUXURY/MID-RANGE/VINTAGE/ALL]
Typical Turnaround: [WEEKS/MONTHS]
Communication Channels: [EMAIL/SMS/PHONE/PORTAL]

Create comprehensive templates:

1. **Intake Communications**
   - Service request acknowledgment
   - Watch receipt confirmation
   - Initial assessment findings
   - Estimate presentation
   - Approval request

2. **In-Progress Updates**
   - Parts ordering notification
   - Delay explanation templates
   - Milestone updates
   - Additional work discovery
   - Revised estimate communication

3. **Completion Communications**
   - Work completed notification
   - Ready for pickup message
   - Shipping confirmation
   - Delivery follow-up

4. **Special Situation Templates**
   - Warranty claim process
   - Insurance claim support
   - Vintage parts sourcing
   - Work declined explanation
   - Customer complaint response

5. **Post-Service Communication**
   - Care instructions
   - Warranty explanation
   - Review request
   - Future service reminder
   - Referral request

6. **Phone Script Guides**
   - Intake call structure
   - Estimate explanation
   - Bad news delivery
   - Upsell opportunities